
Facebook has launched a new addition to their website that allows them to directly compete with rival social media network Twitter. The new addition to the site allows users to search status updates using keywords. This update follows Facebook's recent changes to their privacy settings and their push for a more public site encouraging its users to make their profiles available to 'everyone'. I tested out the new search function with some current events as my keywords and found that it was not too dissimilar from using the same function on Twitter. In terms of marketing this is a great move as marketers around the world can search their products and brands to get up-to-date feedback. For example I used the search function to see what people are saying about Coke and this is what I came up with;
... is enjoying rum and diet coke, listening to salsa and feeling grateful about my life and everyone who has shared in it!!! : )
... I ♥ Diet Coke
... Is at an old soda shop about to try a pineapple Coke
I spent about 5 mins trawling through status updates and could not find one negative point made about the Coke brand. So not only can Coke's marketing team see what their customers are saying about their products, getting real time feedback, people are talking about their products! Now that's some positive word of mouth action!
The only drawback I see here for Facebook is that Twitter users are more expressive in terms of opinions than Facebook users are in their status updates.
So for now Facebook can attempt to rival Twitter in terms of social media marketing but how much can they really compete?




